Refund Policy

Thank you for shopping at MagicMoments AI. We appreciate the fact that you like to buy the high-quality AI-generated photoshoots we offer.

No Refund Due to Discrepancy in Expectations: At MagicMoments AI, we strive to create AI-generated photoshoots that align closely with the specifications and previews provided prior to purchase. However, we recognize that the interpretation of the final product's results can be subjective and may vary from individual to individual. Please be aware that: Due to the nature of creative design and the varying expectations of individuals, there may be cases where the final AI-generated photoshoots might not match your expectations or envisioned outcome. We create our products through complex AI processes that provide unique results each time, which means variations can occur. We provide clear, accurate descriptions and previews of our products so that you can make an informed decision before purchasing.
Understanding and Acknowledgement: By proceeding with your purchase, you understand and agree that: The final product is generated by AI and, as such, might yield unexpected or varied results. We do not bear responsibility if the final product does not align with your personal expectations or subjective standards of quality or taste. In the case that the final product is not to your personal liking or does not meet your expectations for any reason, we maintain a strict no-refund policy. We encourage our customers to review all available information and previews before making a purchase decision. Our customer support team is available to provide any additional information that can help you better understand the product you are interested in. By finalizing your purchase, you hereby acknowledge and accept that the product you are purchasing may not exactly match the envisioned outcome, and you agree to the terms stated in this No Refund Policy. No refunds will be provided based on discrepancies between your expectations and the final product. If you have any questions or need further clarification about our No Refund Policy due to a discrepancy in expectations, please contact us before making a purchase. As with any shopping experience, there are terms and conditions that apply to transactions at MagicMoments AI. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at MagicMoments AI, you agree to the terms set forth below along with our Privacy Policy and Terms of Service.
Refund Processing Time: Once a refund request is approved, the refund process will commence. Please note:
The refund will be processed within one week (7 days) from the date of approval.
The amount will be credited back to the original method of payment used during the purchase.
You will receive a confirmation email once the refund has been processed.
If you have any questions regarding the status of your refund, please contact our support team.
Digital Products: All of our products are digital and are delivered to you in a downloadable format. Given their digital nature, they are deemed "used" after download or opening. This unfortunately means we have a strict no-refund policy for any product purchased on our website. When you make a purchase with us, it is understood that: You have read and understand this no-refund policy. You agree not to dispute or otherwise seek a "chargeback" from the company that issued your credit card. Should a chargeback be placed, you accept that you will be liable to repay the full amount of your transaction to MagicMoments AI, plus any applicable legal and collection fees. You are responsible for understanding before purchasing. We accept no liability for any lack of compatibility, performance issues, or mistakes in purchasing. Once the photoshoot is delivered, there is no obligation to provide a refund in situations like the following: You have changed your mind about an item. You bought an item by mistake. You do not have sufficient expertise to use the item. You ask for goodwill. You can no longer access the item because it has been removed (we advise you to download items as soon as you buy them to avoid this situation). We recommend contacting us for assistance if you experience any issues receiving or downloading our products. By making a purchase on our website, you acknowledge that you have read our refund policy and agree to its terms. If you do not agree with these terms, please do not make a purchase.
Contact Information: If you have any questions about our Returns and Refunds Policy, please contact us here